Onboarding
Guides, requirements and assistance to get your software up and running.
- System requirements
- Initial setup
- Best practices
Support
Ecosystem support center: onboarding, usage, licensing and plans per product.
Licensing and renewal
License status, renewals and plan changes depending on the product.
- Active plan
- Validity and renewals
- Account data updates
Updates
Get improvements and fixes based on your product plan.
- Release notes
- Fixes
- Improvements
Incidents
Report an issue with clear information so we can resolve it fast.
- Screenshots / logs
- Steps to reproduce
- Product version
Plans and payments
Help with transactions, references, confirmations and receipts (depending on the product).
- Approved / pending payments
- Reference and receipt
- Commercial support
Downloads
Access installers, packages or resources associated with your plan.
- Secure link
- Expiration
- Retries
Support contact
Official support for XCleanner and the rest of the ecosystem. Write to us or use the form below.
Direct channels
We help with onboarding, licensing, updates, and incident reports.
Mention "XCleanner" and your macOS version to speed things up.